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Kicksite Knowledge Base
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Step 1: Get Up and Running with Kicksite

UpdatedFebruary 13, 2025

Welcome to Kicksite!

Right after you open your Kicksite account, you can get started making it work for you. This article provides steps to do the basic customizations needed before you enter students into your new Kicksite account.

Tip: After you open your Kicksite account, bookmark the login page so you can easily log in later.

Warning: Do NOT share your admin username and password. If you have more than one owner or manager for your school, create employee accounts for each person who needs to access Kicksite.

Remember: You can get help with Kicksite:

  • Customer Support can be contacted through the blue CONTACT SUPPORT button within the software
  • The Knowledge Base contains lots of articles and videos to help you perform tasks in Kicksite.

First: Customize your Kicksite account to prepare to enter students

Before you enter students or prospects, you need to:

  1. Edit or create new Programs and Ranks to match your school’s belt system and class types. (This step is necessary because Kicksite needs a program and rank attached to a student in order for the student to check in for attendance.)
  2. Add Memberships to track students’ memberships types and expirations.

 

Second: Create employee account(s)

Set up a Kicksite employee account for each of your employees.

Even if you’re a one-person operation, a best practice is to create an employee account that you use to log in and run the Student Check-In screen.

 

Third: Enter students and prospects

You can enter students and/or prospects in two main ways:

  • By data import: If you are coming to Kicksite from previous software, or if you have student or prospect information in a spreadsheet file, Kicksite’s Data team can import that student and/or prospect data for you. (Contact your sales agent or email data@kicksite.net to request an import of student and/or prospect data.)
  • By hand: Click the Add New Profile icon in the left panel to add a new student or add a new prospect.

When you enter students and prospects, consider the following tips:

  • Enter yourself as a test student or test prospect (just make sure that the email address you enter is not the same email as the administrator account or an employee account). This is helpful to test communications and other features later.
  • If you have families who train together at your school, you can link each member by creating a family.
  • Help your students find their PIN to check in for attendance by printing a student list with names and PINs.

 

What’s Next?

The steps in this article are the bare-bones basics to get started with Kicksite. Continue to the Step 2 article for more customizations.

 

 

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