How to Contact a Prospect from a Mobile Phone

 If you log into your Kicksite account on a smartphone, you can easily call, email, or text a prospect with a tap.

 

To contact a prospect on your smartphone:

1. Open up a web browser on your smartphone and log into your Kicksite account.

2. Go to the prospect profile (or student profile). You can use the Search field or Prospects List to find the prospect.

3. Tap the desired contact icon (Phone, Email, or SMS) below the prospect’s name and status.

As long as the prospect has a valid phone number, you can call or text by tapping the phone (handset) icon or the text (speech bubble) icon. You can email by tapping the email (envelope) icon.

(The screenshot to the left was taken on an Android smartphone. The screen may look slightly different on an iPhone.)

Note: If you are using a tablet, laptop, or desktop computer, you won’t be able to call or text by clicking the phone icon or text icon. Clicking the email icon will open your default email program with the prospect’s email address in the To field.