FAQ: What Admins and Employees Can Access
If you’re an employee, you may have found your account can’t access certain things that the admin account can. The admin account (created when the admin opens the Kicksite account) has access to all parts of Kicksite. Employees can access most parts of Kicksite, too, but they do have some restrictions.
Best practice: Don’t share the admin account. The admin should create an employee account for each employee who needs to use Kicksite. The admin can choose to restrict what the employee can access if needed. Click here to find out how to create a new employee account.
What employees can’t access that admins can in Kicksite
|
Page or Section in Kicksite |
Employee Access |
Admin Access |
|
Customization: My View tab on Dashboard |
No |
Yes |
|
Customize Contact, Family, Student Profile layout |
No |
Yes |
|
Username menu > Account Billing |
No |
Yes |
|
Username menu > Employees |
No |
Yes |
|
Username menu > Install App |
No |
Yes |
|
More Settings menu > Sources |
No |
Yes |
|
More Settings menu > Finances |
No |
Yes |
|
More Settings menu > Account Billing |
No |
Yes |
|
More Settings menu > Client Applications |
No |
Yes |
|
Settings page: Account Billing tab |
No |
Yes |
|
Settings page: Finances tab |
No |
Yes |
|
Quick Links > Refer & Earn |
No |
Yes |
|
Quick Links > People & Families > Employee List |
No |
Yes |
|
Quick Links > People & Families > Add New Employee |
No |
Yes |
|
Quick Links > Settings > Revenue Streams |
No |
Yes |
|
Quick Links > Settings > Payment Types |
No |
Yes |
|
Quick Links > Settings > Backdating Payments |
No |
Yes |
|
Quick Links > Settings > Invoice Details |
No |
Yes |
|
Quick Links > Settings > Recurring Billing Details |
No |
Yes |
|
Finances: Add New Recurring Billing |
Yes* |
Yes |
|
Finances: Add New One-Time Charge |
Yes* |
Yes |
|
Finances: Add New Invoice |
Yes* |
Yes |
|
Finances: Add New Discount |
Yes* |
Yes |
|
Finances: Invoices, Recurring Billings, Payments, Inventory, Discounts, Reports tabs |
Yes* |
Yes |
*An employee can access Finances to create recurring billings, invoices, and so on, as long as they have all items selected in the Feature Access tab on their Employee Profile. An employee can not access Finances Settings; the Settings are admin-only.