How Can We Help?
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How To Articles
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- How to Create a Family
- Student Profile
- How to Update a Student's Information on the Student Profile
- How to Inactivate or Freeze on the Student Profile
- How to Use the Student List / Member List
- How to Use Student Sign-Up
- How to Create a New Student
- How to Create and Add Awards
- Prospect and Student Statuses
- How to Use Agreements
- How to Use the Programs Section (Ranks Overview, Eligible to Promote, Promotions)
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- How to Use the Kiosk Check-in Screen
- How to Create a Kiosk Check-in Screen Shortcut (Chrome)
- Tip: How Do I Print PINs for Student Attendance Check In?
- Tip: How to Use a Kindle Fire Tablet for the Kiosk Check In Screen
- Best Practice: How to Create an Employee Account for Attendance
- How to Use Mass Check In
- How to Print Barcode Labels for Attendance Check In
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How To Videos
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Getting Started
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- Step 1: Get Up and Running with Kicksite
- Step 2: Customize Settings to Work for Your School
- Step 3: Basic Kicksite Tasks
- Step 4: Get Finances Set Up
- Step 5: Bring in New Students with Marketing Tools
- Step 6: Keep Students Connected
- How to Create a New Membership Template
- How to Create a New Student
- How to Use the Programs Section (Ranks Overview, Eligible to Promote, Promotions)
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FAQs
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- Best Practice: How to Create an Employee Account for Attendance
- Best Practice: How to Add Revenue Streams
- Tip: How Do I Print PINs for Student Attendance Check In?
- Tip: How to Delete a Program or Rank with Students Attached
- Tip: Use Programs to Track Employee Time
- Tip: How to Use a Kindle Fire Tablet for the Kiosk Check In Screen
When you start getting prospects into your Kicksite account, you will need to communicate with them and encourage them to come in and try out your school with the hope that they will become paying students. This article goes over some tips for nurturing your leads.
First Steps
Before you can nurture your leads, you need to bring them into your Kicksite account. A great way to gather leads is to set up a Trial Membership for prospects; after that, you can create a Lead Capture form and to create a Landing Page.
Tips for nurturing leads
Every school nurtures leads differently. The list below is Kicksite’s tips on nurturing your leads:
- Contact the lead immediately after they submit their information on the Landing Page via a phone call, text message, or email. (You can set up a Message Flow or use Quick Connect to help you contact new leads quickly.)
- If your lead does not respond to that initial email, follow up with a phone call the next day offering to answer any questions they may have.
- If there is still no response from your lead, follow up with an email 3 days later inviting them to try a class.
- Call the lead 1 week later to invite them to another class if they have not responded to the previous invitation.
- Continue to follow up with emails 1 month, 3 months, 6 months, and 1 year later offering them exclusive deals on memberships.
- Create a plan to follow up with those leads that came to try a class, but did not sign up for a membership.
- Remember to set Tasks or Appointments in your Kicksite system to ensure that you remember to follow up!