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How To Articles
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- How to Create a Family
- Student Profile
- How to Update a Student's Information on the Student Profile
- How to Inactivate or Freeze on the Student Profile
- How to Use the Student List / Member List
- How to Use Student Sign-Up
- How to Create a New Student
- How to Create and Add Awards
- Prospect and Student Statuses
- How to Use Agreements
- How to Use the Programs Section (Ranks Overview, Eligible to Promote, Promotions)
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- How to Use the Kiosk Check-in Screen
- How to Create a Kiosk Check-in Screen Shortcut (Chrome)
- Tip: How Do I Print PINs for Student Attendance Check In?
- Tip: How to Use a Kindle Fire Tablet for the Kiosk Check In Screen
- Best Practice: How to Create an Employee Account for Attendance
- How to Use Mass Check In
- How to Print Barcode Labels for Attendance Check In
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How To Videos
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Getting Started
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- Step 1: Get Up and Running with Kicksite
- Step 2: Customize Settings to Work for Your School
- Step 3: Basic Kicksite Tasks
- Step 4: Get Finances Set Up
- Step 5: Bring in New Students with Marketing Tools
- Step 6: Keep Students Connected
- How to Create a New Membership Template
- How to Create a New Student
- How to Use the Programs Section (Ranks Overview, Eligible to Promote, Promotions)
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FAQs
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- Best Practice: How to Create an Employee Account for Attendance
- Best Practice: How to Add Revenue Streams
- Tip: How Do I Print PINs for Student Attendance Check In?
- Tip: How to Delete a Program or Rank with Students Attached
- Tip: Use Programs to Track Employee Time
- Tip: How to Use a Kindle Fire Tablet for the Kiosk Check In Screen
Message flows are a functional, stepped communication program that allows a studio to structure multiple communications for prospects or students. For example, you could set up a message flow so that when a prospect enters their information on your website, they get a welcome message via email, and then a few days later, they receive a message introducing the school’s instructors, and a few days after that, a message about trial memberships or special offers.
Message flows can be great ways to help motivate and engage prospects and students, and also to help grow your business.
If you want to send a single message based on one topic, such as an expired membership or absent student, set up an Automated Message.
To create a Message Flow Template:
1. Click on Communications in the left panel.
2. Hover over the Message Flows menu, and then select New Message Flow Template.
3. Select your audience by clicking the Students or Prospects button. (Note that you can change the Audience if needed by selecting a different option in the Audience drop-down list.)
4. In the Run Based On drop-down list, select the desired trigger.
5. In the Name field, type a name for the message flow.
6. In the Description field, give the message flow a brief description.
7. If you want to re-use this message flow, toggle on the Save as Template option.
8. If you selected Students in Step 3, select the audience for the message flow by checking the appropriate status check boxes.
9. Click the Save Message Flow button.
What’s next?
After you create your Message Flow Template, you need to add steps with the message(s) you wish to send to prospects or students. You then activate the message flow so that it will start sending messages when the trigger event occurs.