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How to Convert a Prospect to a Student


When a prospect signs up and is ready to become a student at your school (congratulations!), you need to convert them from a prospect into a student in Kicksite. (If the new student is not already entered in Kicksite as a prospect, we recommend entering them directly as a new student to save a few steps.)


First Steps

Before you can convert a prospect to a student, they need to be in the system as a prospect. You might have entered a new prospect, or they may have come to you from a Lead Capture form and Landing Page.


To convert a prospect to a student:

1. Click Profiles and then Prospects in the left panel. Find the desired prospect, click the status drop-down list, and select Student.

2. If you haven’t added the prospect’s birthdate, you will be prompted to enter it. Click the Convert to Student button.

Alternatively, go the the prospect’s profile by clicking the prospect’s name in the Prospects List or by typing their name in the Search box in the upper-right corner and clicking the correct name in the search results list. On the profile page, click the status menu and then click Student. In the dialog box that appears, update the birthdate if needed, and then click Convert to Student.

If you converted from the Prospect List, click Profiles and then Students in the left panel and click the new student’s name to go to the Student Profile page; alternatively, type their name in the search box and click the correct student in the search results.

If needed, update the new student’s contact information and add a program/rank. Here’s how to update information on the Student Profile page.


What’s Next?

After you convert the prospect to a student, you may need to add the student to a family, add a membership, add an agreement, and set up a recurring billing for their tuition payments. Also, consider sending a student user account invitation to the new student.