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Student User Account on the Student Profile


The new Student Profile offers an easier way to create a student user account. It also allows you to more easily choose any restrictions on the student user account, if needed. (You can send invitations to multiple students at once using the Classic student user account invitations.)


First Steps

If you’re still using Classic view, you need to opt into the new Student Profile.


The User Account section of the student profile:

You can find the User Account section at the bottom of the left panel on the new Student Profile. (You will need to scroll down to see this section.)

In the images below, the User Account section shown on the left is from a student who does not have a student user account. (Click the Learn More link to watch a video about the student user account.)

The image on the right is the User Account section from a student who does have a student user account. The User Account section shows the username, email, and password (shown as asterisks) if the student has an active user account.


If the student’s user account has not yet been created, you can create it by clicking the Create User Account button at the bottom, and Kicksite will send an email to the student with the information and a temporary password to log into their new student user account.

When the student logs in, they can change their username and password by clicking My Info. (Remember, usernames and passwords are case and space sensitive, so they will need to type the username and password exactly.) Click here for the overview of the updated Member Portal for students.

Also, we recommend bookmarking the login page: (Students, employees, and admins can also log in from the school’s unique URL, which will be, but yourschoolname will be the unique subdomain for your school’s Kicksite account.)

Additionally, you can review and update restrictions to determine what the student has access to from their user account. A green check mark indicates the user has access, while the absence of a green check mark indicates the user does not have access. For example, by deselecting Invoices and Payments, the student will not be able to see financial information.

Important note for family members: Restrictions will ONLY display for a family member that the user account was set up for, and will NOT display inside the student profiles for other members of that family. You can navigate to the Family section of the student profile to find the list of family members and click on the family member with the user account icon to find the list of restrictions.