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Garth A. Cooley

Master Instructor/Owner, Korea Taekwondo Academy (Indianapolis, IN), 2013 U.S. National Poomsae Team Captain

I have successfully owned and operated my do-jang for nearly two decades. Throughout the years, I incorporated different organized systems to enhance our students’ experience. I always considered the systems we had in place up to date; however, some were becoming antiquated as we had become creatures of habit. In June 2013, I took the plunge and came on board with Kicksite. I have been a happy member of the Kicksite family ever since! Kicksite has provided me and my staff with additional features I was not implementing, which has modernized and professionalized my academy further. The web based interface allows me to keep a ‘pulse’ on my academy when I am out of town for competitions and seminars – be it across the state or across the world – and it better allows my staff and I the ability to provide better communication regarding each student through their individual profiles. The attendance check in feature through Kicksite has decreased check-in time for our students and has decreased labor costs for us. Additionally, the attendance reward system is a fantastic retention tool that is much more immediate and effective than we had used in the past. Further, the texting option provided by Kicksite is invaluable. These days most people do not see or check email often and may not receive timely information about events or more important announcements such as severe weather closings. The ability to text them is a huge plus! Being able to provide our students and parents with their own User Account is also something new for us. This provides additional motivation for our students and it involves the parents that we cannot get to train with their kids more profoundly – again positively impacting our retention! As well, we can offer many online resources more effectively. There are other school management companies out there that may offer similar products, but the SERVICE and the friendly staff at Kicksite are what I have been the most impressed with. The staff was able to easily transition our records to create our web-based platform. Training on Kicksite for me and my staff continues to be conducted very professionally and we can always reach someone should we have questions. In working with Kicksite staff since coming on board, it is evident that they are not only continually striving to provide an excellent product and excellent service, but they are continually looking at ways to help their clients improve their business. I am confident that we will be with Kicksite indefinitely as they continue to develop cutting edge services and technology which will enhance and grow our business! I strongly recommend them to anyone in our industry.