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Tip: How to Delete a Program or Rank with Students Attached

 

You may find that you have a program or rank within a program that is no longer needed. For example, maybe you no longer offer yoga classes, and you want to delete the Yoga program in Kicksite. But when you try to delete it, you see an error message that says “You are unable to delete this program until all students are unattached.” This error is actually helpful to prevent errors and problems with missing ranks.

Before you can delete the program, you first need to find all the students who have that program and/or rank attached and remove it. This includes active, inactive, and frozen students.

 

To remove the program and/or rank from active students:

1. Click Quick Links in the left panel, and then click Ranks Overview (under the Students heading).

2. Click the program that you want to delete to view the ranks (all programs will have at least one rank).

3. Click the View link for the rank you want to delete. (If you want to delete a program with multiple ranks, you’ll need to repeat the following steps for each rank that has students attached.) The Student List will appear with only the students who are attached to that rank.

4. Crtl+click (Windows) or Command+click (Mac) each name in the Student List. This will open the student profile in a new browser tab for each student. (It’s helpful to open each student’s profile page in a separate browser tab so that you don’t “lose” the Student List page when you update the student profile.)

5. Click the first new tab and then remove the program and rank, or change the program and rank. (For example, if you need to consolidate the Kids and Juniors programs, you can remove the Kids program and rank and attach Juniors program with the equivalent rank.)

    • If you’re in Classic view, click the Edit Student link. Deselect the program(s) you want to delete. (If needed, select the check box for a different program and then select the correct rank from the drop-down list.) Click the Update Student button.
    • If you’re in the Beta view, click Add & Remove under Programs & Ranks. In the dialog box that pops up, click the X next to the program(s) and ranks(s) you want to delete. (If needed, select a different program from the Add Program drop-down list, select the correct rank from the Add Rank drop-down list, and click the + button.) Click the Finish button.

6. Close the browser tab for that student. Repeat Step 5 for each student until you have removed the program(s) and rank(s) from all students that had that rank attached. If you need to delete more than one rank, you will need to repeat Steps 3 through 5 until all ranks have been removed from all active students.

 

To remove the program and/or rank from inactive or frozen students:

1. Click Students and then click List in the left panel.

2. Click Inactive in the status row at the top of the list.

3. Click the Export button. A .csv file downloads, which contains all inactive students.

4. Open the .csv file in Excel or another spreadsheet program.

5. In Excel, click the Data menu and then click the Filter button.

6. Click the filter (it looks like a down arrow) on the Programs heading. You can then deselect the check boxes for the programs you do not want to delete. Excel will hide the deselected programs. If you need to delete a specific rank within a program, click the filter button on the Current Ranks heading, deselect the ranks you will keep, leaving only the rank(s) you want to delete. You should now have a list showing only inactive students who have the program and/or rank you want to delete.

7. Go back to Kicksite, and start typing the first student’s name in the search field in the upper-right corner. Select the correct student from the search results.

8. Remove the program and/or rank you want to delete:

    • If you’re in Classic view, click the Edit Student link. Deselect the program(s) you want to delete. (If needed, select the check box for a different program and then select the correct rank from the drop-down list.) Click the Update Student button.
    • If you’re in the Beta view, click Add & Remove under Programs & Ranks. In the dialog box that pops up, click the X next to the program(s) and ranks(s) you want to delete. (If needed, select a different program from the Add Program drop-down list, select the correct rank from the Add Rank drop-down list, and click the + button.) Click the Finish button.

9. Repeat Steps 7 and 8 until you have removed the program and/or rank from all inactive students.

If you have students in Frozen status, repeat the Steps 1-8 (except in Step 2, click Frozen.)

 

These steps may take some time to complete, depending on how many students you have attached to the program and/or rank you want to delete. After you have removed the program and/or rank from all students, click Quick Links and then Programs Settings. You should then be able to delete the unwanted program and/or rank.

 

 

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