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How To Articles
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- How to Create a New Membership Template
- How to Use Memberships and Trial Memberships
- How to Use Agreements
- How to Create a New Agreement Template
- How to Use the Programs Section (Ranks Overview, Eligible to Promote, Promotions)
- How to Create or Edit Programs
- How to Use the Prospect Profile
- How to Use the Student Profile
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- How to Create a Family
- How to Use the Student Profile
- How to Update a Student's Information on the Student Profile
- How to Inactivate or Freeze on the Student Profile
- How to Use the Student List / Member List
- How to Use Student Sign-Up
- How to Create a New Student
- How to Create and Add Awards
- Prospect and Student Statuses
- How to Use Agreements
- How to Use the Programs Section (Ranks Overview, Eligible to Promote, Promotions)
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- How to Use the Kiosk Check-in Screen
- How to Create a Kiosk Check-in Screen Shortcut (Chrome)
- Tip: How Do I Print PINs for Student Attendance Check In?
- Tip: How to Use a Kindle Fire Tablet for the Kiosk Check In Screen
- Best Practice: How to Create an Employee Account for Attendance
- How to Use Mass Check In
- How to Print Barcode Labels for Attendance Check In
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How To Videos
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Getting Started
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- Kicksite Training Guide
- Step 1: Get Up and Running with Kicksite
- Step 2: Customize Settings to Work for Your School
- Step 3: Basic Kicksite Tasks
- Step 4: Get Finances Set Up
- Step 5: Bring in New Students with Marketing Tools
- Step 6: Keep Students Connected
- How to Create a New Membership Template
- How to Create a New Student
- How to Use the Programs Section (Ranks Overview, Eligible to Promote, Promotions)
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FAQs
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- Best Practice: How to Create an Employee Account for Attendance
- Best Practice: How to Add Revenue Streams
- Tip: How Do I Print PINs for Student Attendance Check In?
- Tip: How to Delete a Program or Rank with Students Attached
- Tip: Use Programs to Track Employee Time
- Tip: How to Use a Kindle Fire Tablet for the Kiosk Check In Screen
What Student Data Can and Can Not Be Imported into Kicksite?
To request an import of student and/or prospect data, please email data@kicksite.net. If you have a spreadsheet file with student or prospect data you’d like imported, please attach the file(s) in your email. If you are switching from other software, be sure to put the name of your previous software in the request to import; the Data team can either give you directions to export data yourself, or can export the data for you.
Please note: While the data import options are unlocked to administrators and employees, Kicksite recommends letting the Data team handle your data imports. The data importer software has many strict requirements for the type, formatting, and contents of fields; the strict requirements are to ensure that the data imported is clean, formatted correctly, and doesn’t create errors on import.
The following information can be imported into Kicksite:
For Students
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For Prospects
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**Note: As noted above, the data importer requires a valid start date and end date to import memberships. (A valid date for membership data import is an actual date in mm/dd/yyyy format; it also can’t be more than 10 years in the future.) If you have unlimited or auto-renewing memberships, the exported data often has the end date blank or a date too far into the future, such as 12/31/2099. To import the membership information, a valid end date will need to be added (if blank) or corrected (if invalid). Typically, the (blank) end date is calculated by adding 5 years to the start date.
The following information can NOT be imported into Kicksite:
- Credit card numbers or bank account numbers (this is against PCI Compliance)
- Invoices, receipts, payment history, or recurring billings
- Photos of students or prospects
- Signed contracts/agreements/waivers
- Promotion (rank) history
- Attendance history
Most of the above information can be added individually on the student profile page by the admin or employees.