How Can We Help?
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How To Articles
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- How to Create a Family
- Student Profile
- How to Update a Student's Information on the Student Profile
- How to Inactivate or Freeze on the Student Profile
- How to Use the Student List / Member List
- How to Use Student Sign-Up
- How to Create a New Student
- How to Create and Add Awards
- Prospect and Student Statuses
- How to Use Agreements
- How to Use the Programs Section (Ranks Overview, Eligible to Promote, Promotions)
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- How to Use the Kiosk Check-in Screen
- How to Create a Kiosk Check-in Screen Shortcut (Chrome)
- Tip: How Do I Print PINs for Student Attendance Check In?
- Tip: How to Use a Kindle Fire Tablet for the Kiosk Check In Screen
- Best Practice: How to Create an Employee Account for Attendance
- How to Use Mass Check In
- How to Print Barcode Labels for Attendance Check In
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How To Videos
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Getting Started
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- Step 1: Get Up and Running with Kicksite
- Step 2: Customize Settings to Work for Your School
- Step 3: Basic Kicksite Tasks
- Step 4: Get Finances Set Up
- Step 5: Bring in New Students with Marketing Tools
- Step 6: Keep Students Connected
- How to Create a New Membership Template
- How to Create a New Student
- How to Use the Programs Section (Ranks Overview, Eligible to Promote, Promotions)
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FAQs
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- Best Practice: How to Create an Employee Account for Attendance
- Best Practice: How to Add Revenue Streams
- Tip: How Do I Print PINs for Student Attendance Check In?
- Tip: How to Delete a Program or Rank with Students Attached
- Tip: Use Programs to Track Employee Time
- Tip: How to Use a Kindle Fire Tablet for the Kiosk Check In Screen
Admins, employees, and students can log into their Kicksite account at https://kicksite.net.
Keep in mind that you can also log in at your school’s unique URL, which will be https://yourschoolname.kicksite.net, but yourschoolname will be the school’s unique subdomain.
Depending on your role, here is how you can get help logging in if you forgot your username:
- If you are the administrator, contact your sales agent or Support at support@kicksite.net. (Warning: Do NOT share your admin username and password. If you have more than one owner or manager for your school, create employee accounts for each person who needs to access Kicksite.)
- If you are an employee, check with your head instructor or school administrator to get the correct username to log into your employee account.
- If you are a student, ask your head instructor or school administrator what the correct username is to log in. (Please note that Kicksite Support can NOT find an employee or student username or reset the password without knowing which school you belong to.)
Tip: If you’re sure you have the correct username but you can’t log in, try clicking the Forgot Password link to reset your password. You will receive an email with a temporary password.
If you are an administrator or employee and you’re trying to help a student log in to their member portal, check out troubleshooting tips for Student User account login issues.