How Can We Help?
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How To Articles
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- How to Use the Student Check-in Screen
- How to Create a Student Check-in Screen Shortcut (Chrome)
- How to Use Mass Check-In
- Tip: How Do I Print PINs for Student Attendance Check In?
- Tip: How to Use a Kindle Fire Tablet for the Student Check In Screen
- Best Practice: How to Create an Employee Account for Attendance
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How To Videos
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- Video: Intro Billing Training
- Video: How to Set Up the Inventory
- Video: The Payments Dashboard
- Video: The Billing Dashboard
- Video: Vault Invite
- Video: Adding a Vault Item
- Video: Creating an Invoice
- Video: Invoicing Dashboard
- Video: Invoice Details
- Video: How to Refund a Transaction
- Video: Switch from Classic Billing to New Finances Orientation
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Getting Started
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FAQs / Best Practices
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- Best Practice: How to Create an Employee Account for Attendance
- Best Practice: How to Add Revenue Streams
- Tip: How to Remove Unpaid, Inactive Recurring Billings
- Tip: How Do I Print PINs for Student Attendance Check In?
- Tip: How to Delete a Program or Rank with Students Attached
- Tip: Use Programs to Track Employee Time
- Tip: How to Use a Kindle Fire Tablet for the Student Check In Screen
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2023 Finances Uplift
In the case that you need to cancel your Kicksite account and you are using a merchant provider for billing, keep in mind that you will need to cancel your merchant provider account separately from cancelling your Kicksite account.
Kicksite requires a 30-day notice of cancellation (per the Terms of Service):
- The billing management system cancellation is separate from the Kicksite software system cancellation.
- Kicksite can NOT manage the cancellation with the merchant provider on your behalf.
In effort to help the transition of closing your Kicksite account, please:
- Review your merchant provider billing contract for cancellation requirements.
- Clarify any questions that you may have regarding billing with your merchant provider.
- After you have finalized cancellation, you must review any recurring billing that is set up for the students in Kicksite.
- Please make necessary adjustments to billing settings if you need to adjust draft dates.
Owners must do the management of student billing, including inactivating any recurring billing settings.
Remember: Kicksite recommends that you manually inactivate any recurring billings for students that you do not want to process after you cancel your Kicksite account and merchant provider account. This is the safest way to ensure students will not be charged.
- If the student’s recurring billing settings are not inactivated, the student will continue to be charged until your merchant provider account cancellation period is completed.
- If a student has been charged in error as a result of not inactivating recurring billing, you will be responsible for refunding the student and all fees incurred.