Are you a student looking to sign in? Click here, we can help!

Why am I seeing an “Account is Inactive” error?

< Back


If you are trying to log in and you receive an error that says your account is not active, it may be for one of the following reasons:

  • You are listed as an inactive student in the system.
  • The primary holder of the family user account is an inactive student.

Please contact your administrator to reactivate your Kicksite account.